Lodging Policies
It is our goal to provide our guests with an outstanding travel experience. Please read the following policies carefully, and do not hesitate to contact us if you have any questions about accommodations at the inn.
Room Rate Information
Rates are quoted as per night double occupancy only and are subject to applicable tax. Our policy allows for a third person in the Carolina Log Cabin only. A $30 fee is charged for the extra person and the minimum age is 15 years. Rates are subject to change without notice. All of our rates include a full gourmet breakfast.
Reservations
- To guarantee your reservation, we require a one night deposit. The deposit is applied to the first night of your reservation. A confirmation of reservations will be sent once deposit has been taken.
- For Duke Graduation, we require full payment of your stay in January of the year of the event.
All major credit cards and personal checks are accepted. - Check-in is from 3 pm – 6 pm. We are not able to accommodate early check-ins. Late check-in requires special arrangements where we will provide instructions for self check-in. Check-out is 11 am.
- Final payment for the balance of your bill will be taken 3 days prior to your arrival.
Cancellations
With our refundable rate, we hold a 72-hour cancellation policy (excluding holidays and special events). If you have any questions about policies for holidays and special events, please contact us.
If you need to cancel a reservation, please email, call, or text us at least 72 hours before check-in. If notification of a cancellation is received at least 72 hours prior to 3PM of arrival date (excluding group or special event reservations), the deposit is refundable minus a $30 cancellation fee per room. If notification of a cancellation or changes to a reservation is received 72 hours or less prior to the arrival date, the full amount of the original reservation will be charged and is non-refundable. Early departure falls within our cancellation policy. Therefore, there are no refunds for early departure.
We also offer a non-refundable rate that will save you money when you know your plans will not change. The one night deposit is non-refundable 24 hours after the reservation has been finalized.
General Policies
- Smoking is not permitted at the inn except at a designated outside area. If there is any evidence, including smell, of smoking or vaping found, there will a $300 fee for cleaning and fumigating.
- No pets are allowed at the inn.
- Due to the historic aspects of our Inn, candles are not to be used in any rooms.
- Our age requirement for children is 15 years and older.
- Breakfast is served between at 8:30 am – 9:30 am everyday. We deliver breakfast to the Garden Cottage and Carolina Log Cabin at 9:00 am each day.
- In the rare event that a room or its contents are damaged due to extreme guest negligence we reserve the right to assess a cleaning or replacement charge equal to the fee needed to resolve the damage.
For more information view our Privacy Policy
